NOTICE: THE MAJORITY OF FEDS APPAREL'S OPERATIONS ARE BASED IN FLORIDA. ORDERS MAY EXPERIENCE DELAYS IN ORDER PROCESSING AND FULFILLMENT DUE TO THE EFFECTS OF HURRICANE HELENE AND HURRICANE MILTON.

Shipping Timeframes Resource Page

Orders that contain agency specific lettering, markings, or insignia must go through the Employment Verification Process prior to production and subsequent fulfillment. You can click here to better understand how the Employment Verification Process can effect shipping time-frames.

FEDS Apparel Fulfillment Centers and Production Facilities are not open to the public and do not offer order pick up.

FAQs | Processing Times

How long will it take to receive my order?

On average, from when an ordered is placed to when it is received by the customer is 7-10 days (including mailing time-frames). Employment Verification can cause added processing times that may delay production and subsequent order delivery. There is no way to expedite the verification process.

All orders with agency specific logo or text must got through employment verification prior to going to production.

The Employment Verification process can take up three business days.

Once an order is cleared for production the FEDS Apparel Fulfillment Center can take an additional 5 days for production.

Shipping time frames will vary by courier and shipping service selected.

After I place my order what happens?

Average Time frames

  1. Order Confirmation
  2. Employment Verification (1-3 Days)
  3. Production (1-3 Days)
  4. Mailing Time frames (Vary by Courier and Service Selected)

What takes so long? All orders with agency specific logos or text must got through Employment Verification. The Employment Verification process can take up 3 business days.

Replying to the emails from the Employment Verification Team is just the first step in a lengthy process to ensure items are going to the active personnel.

Once an order is cleared for production the FEDS Apparel Fulfillment Center can take an additional 5 days for production, pending the level of customization requested.

When your order is completed it will be turned of over to the courier of your choosing. Shipping time frames will vary by courier and shipping service selected.

It can take 1-10 Business days before your order leaves our Fulfillment Center and is turned over to courier for delivery.

Then you must allow for applicable delivery time frames.

How do I know shipping time-frames for the items I am purchasing?

All product pages have a "Fulfillment Time Frame" tab that will provide you with applicable shipping information.

FEDS Apparel 'Support Small Business Program'

Products from the FEDS Apparel, Support Small Business Program, may ship directly from the businesses themself. FEDS Apparel does not control production or fulfillment (unless stated on product page) of items sold by the small businesses in this program. The FEDS Apparel Customer Service Team can serve as an intermediary for these businesses.

FAQs | Shipping

Can I choose to consolidate the number of shipments I receive?

Unfortunately not. We use Smart Order Routing to ensure items ordered are shipped to and received buy the customer as fast as possible.

This can result in multiple shipments from one or more of our Fulfillment Centers, or even manufacturers shipping directly to you.

Smart Order Routing enables us to get you your order faster in the most efficient manner.

Do you ship overseas?

FEDS Apparel ships internationally. However, any item with agency specific logo or text must be shipped to an official duty station, APO, or DPO.

What shipping carriers do you use?

FEDS Apparel ships via The United States Postal Service (USPS), or UPS.

I received damaged items.

If an item appears damaged due to factory defect, or mutilated during the production process, please contact our Customer Service Team and new items will be reshipped.

FEDS Apparel is not responsible for any order that is mishandled, lost, damaged,  by the delivery courier.

Where does FEDS Apparel, produce and ship from?

Warehousing & Fulfillment Centers

  • Dallas, Texas
  • Fort Lauderdale, Florida

Production & Fulfillment Center

  • Davie, Florida
  • Atlanta, Georgia (Coming late 2024)

All items with agency specific logos are decorated and shipped from our Level II, Production Facility in Davie, FL. Only nonbranded agency items are shipped from the Fort Lauderdale, or Dallas Facilities,

FEDS Apparel Fulfillment Centers and Production Facilities are not open to the public and do not offer order pick up.